Effective Date: June 19, 2026 Last Updated: June 19, 2026
IC Pest Solutions Inc. ("IC Pest Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in a few different ways:
Information you provide to us directly, such as when you request a quote, schedule service, or contact us:
- Name
- Phone number
- Email address
- Service or property address
- Details about your pest concern or property
- Payment and billing information (processed as needed to complete a transaction)
Information collected automatically when you visit our website:
- IP address and general location
- Browser type and device information
- Pages viewed and time spent on our site
- Referring website or source
We do not knowingly collect sensitive personal information beyond what is necessary to provide our services.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule, perform, and follow up on pest control services
- Process payments and maintain service records
- Communicate with you about appointments, treatments, and recurring programs
- Improve our website and services
- Send service-related updates and, where permitted, occasional promotional messages
- Comply with legal obligations and enforce our agreements
3. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers - Trusted third parties who help us operate our business (such as payment processors, scheduling tools, or website hosting), who are obligated to protect your information.
- Legal requirements - When required by law, court order, or government request, or to protect our rights, property, or safety.
- Business transfers - In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.
If we use analytics services (such as website traffic analytics), those providers may collect information about your visit in accordance with their own privacy policies.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Choices
- Marketing communications - You may opt out of promotional messages at any time by following the unsubscribe instructions in the message or contacting us directly. We may still send you service-related communications.
- Update your information - You may contact us to review, correct, or update the personal information we hold about you.
8. Your California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect, use, and disclose about you.
- Access a copy of the personal information we hold about you.
- Delete personal information we have collected, subject to certain exceptions.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information. We do not sell or share your personal information as those terms are defined under California law.
- Non-discrimination for exercising your privacy rights.
To exercise any of these rights, contact us using the details in the "Contact Us" section below. We will verify your request before responding and will not discriminate against you for exercising your rights.
9. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
IC Pest Solutions Inc. Phone: 831-417-9856 (available 24/7) Email: icpestsolutionsinc@gmail.com Address: Santa Cruz, Monterey & Santa Clara County, CA
This Privacy Policy is provided as a general template and should be reviewed by a qualified attorney before publication to ensure it accurately reflects your data practices and complies with all applicable privacy laws, including California's CCPA/CPRA.